Last updated: October 21, 2026
This Seller Policy is the agreement between you (the “Seller”) and Adnovaa for selling on https://www.adnovaa.com. By applying to sell, you accept this policy together with our Terms & Conditions.
1. Seller Approval
- Selling on Adnovaa is by approval only. You must register an account, complete full account verification, and be approved by the Adnovaa team before seller features are enabled.
- Verification may include identity and business checks. Providing false or misleading information is grounds for immediate rejection or suspension.
- Approved sellers receive a Verified badge on their store.
2. Product Listings and Moderation
- Every product you submit enters Pending Review status. A product goes live only after the Adnovaa team approves it. Adnovaa may approve, reject, or request changes to any listing, at its discretion.
- Listings must be accurate and complete: what is included, specifications, delivery method, delivery timeframe, and any limitations must be stated clearly. Misleading titles, images, or claims are prohibited.
- You may only list products and services that you own or have the full legal right to sell and transfer, and that comply with our Terms & Conditions (including the prohibited-items rules) and with the terms of any platform the product relates to.
- Adnovaa may edit or remove listings that violate policy, and may re-review listings at any time.
3. Commission and Fees
- Adnovaa charges a flat 10% commission on the product price of each completed sale.
- There are no listing fees.
- The commission is deducted automatically; the remaining 90% is credited to your seller balance after the order is completed and the buyer’s payment is released.
- If an order is refunded to the buyer, the corresponding commission and balance credit are reversed.
4. Orders and Delivery
- You must deliver each order as described in your listing, within the stated delivery timeframe, and only after you receive the order notification from Adnovaa.
- Deliver complete, working products. Keep delivery evidence (screenshots, timestamps, records) for every order — it is required if a dispute is opened.
- Respond to buyer messages and to Adnovaa support requests promptly and professionally.
- Repeated late delivery, non-delivery, or delivery of non-working products will lead to warnings, listing removal, suspension, or a permanent ban.
5. Payouts and Withdrawals
- Earnings are withdrawn in USDT to your own wallet on your chosen network: TRC20, BEP20, ERC20, or SOL.
- The minimum withdrawal amount is 10 USDT.
- Withdrawal requests are reviewed and processed by the Adnovaa team, normally within 3–5 business days of approval. Processing times are targets, not guarantees.
- You are solely responsible for providing the correct wallet address and network. Withdrawals sent to an address you supplied cannot be reversed or recovered by Adnovaa.
- Balances from orders under dispute, under refund review, or under fraud investigation may be held until the matter is resolved.
- You are responsible for any taxes arising from your sales and withdrawals in your own jurisdiction.
6. Ratings
Products can be rated by verified buyers after completed orders. You must not create fake ratings or reviews, buy ratings, or offer buyers incentives for positive ratings. Such conduct is grounds for immediate suspension.
7. Prohibited Conduct
As a seller you must not:
- Sell stolen, hacked, fraudulently obtained, or unauthorized items
- Divert buyers off-platform to avoid commission or buyer protection
- Create multiple accounts or stores to evade enforcement
- Manipulate prices, orders, ratings, or disputes in bad faith
- Misuse buyer information received through orders for any purpose other than fulfilling the order
8. Suspension and Termination
Adnovaa may warn, limit, suspend, or permanently ban a seller account or store for policy violations, fraud, repeated buyer complaints, or risk to the marketplace. Where a ban results from fraud or prohibited items, unpaid balances connected to the violation may be withheld and used toward buyer refunds.
9. Changes
We may update this policy from time to time; the current version is always posted on this page. Continued selling after changes take effect constitutes acceptance.
10. Contact
Seller support: [email protected]
Adnovaa, 153 Oak Street, Los Angeles, CA 90001, United States